The process from start to finish was so effortless at Jay Wolfe and I was able to get the exact car that I wanted without any issues.
Andrew Hernandez was the service advisor assigned to me. Andrew explained the work that was to be done under a recall and pointed out several other recommended maintenance items that were recommended by Toyota. Andrew kept me informed along the way and the work was completed ahead of schedule. Overall, I was very pleased with the service received here.
The service was excellent. The requested service was completed as expected. I was told that it would take an hour to an hour and a half, and it was in that timeframe.
This is the fourth car we have bought at Jay Wolfe and second car from Saman. Wouldn’t go anywhere else! Tony and Leisa Stevens
All personnel were extremely patient and courteous, which allowed my sons to learn as this was their first experience in purchasing a vehicle. Thank you.
Had appointment for first oil change since new purchase a few months ago. Met with my salesman, thanked him again for the great deal/vehicle. Had a hot chocolate while I answered a few work emails and such on laptop. Was expecting delays with the busy lobby/customer area and inclement weather. 45 minutes later oil changed, tires checked/rotated and safety check completed, I was back on the road in my warm vehicle. Easy-Peasy!!!
3rd vehicle that our family has bought from Jay Wolfe Toyota. They are absolutely amazing and truly care about helping their customers get the best price! I would recommend them to anyone!
I always receive excellent service and Tony ensures that my vehicle maintenance needs have been met. In the seven years I have owned my vehicle I have not taken it any other place for service.
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